Maintenance
Every request moves through the same five steps. The dark green step is where the job stands right now.
⚠ CRITICAL — Gas smell reported
Birch Lane House — DEMO, Unit 1. Reported today.
Tell the tenant: leave the home now. Call 911 from outside.
This dashboard does not send help. A person must make that call — every time, right away.
- 1. Reported
- 2. Acknowledged
- 3. Crew called
- 4. Time set
- 5. Done
Kitchen faucet dripsIn progress
Maple Street Duplex — DEMO, Unit 1 · Reported Nov 12
- 1. Reported
- 2. Acknowledged
- 3. Crew called
- 4. Time set
- 5. Done
Furnace makes a loud noiseIn progress
Pine Court Fourplex — DEMO, Unit 3 · Reported Nov 14
- 1. Reported
- 2. Acknowledged
- 3. Crew called
- 4. Time set
- 5. Done
The five steps, in plain words: 1. Reported — the tenant told us. 2. Acknowledged — we told the tenant we got it. 3. Crew called — the repair person or utility knows. 4. Time set — a day and time are booked. 5. Done — fixed and checked. Never skip a step.